Mum loved her stay and always talks about it. Breakfast was amazing, staff were very helpful, facilities were clean and our room was easy to access. I had made a special request as I was travelling with my mum, and you all went above and beyond. Fa'afetai tele lava.

Sami New Zealand

Staff were very nice, and accommodating. They really exert effort to give an exceptional stay to their clients

Mary American Samoa

The level of hospitality here was absolutely fantastic. Everyone was friendly and went above and beyond to make our stay pleasant and perfect. The staff really made the stay. For example, our electric kettle stopped working and we notified the staff as we went out for the morning. By the time we'd returned, the issue had been completely resolved. The facilities were great as well -- the rooms were spacious and comfy, and the AC kept things at a comfortable temperature. The breakfast buffet was fabulous! We were often so full we'd just skip lunch and eat an early dinner. The cultural show on the Friday night was also a must-see. The pool was well-maintained and clean, and the beaches were lovely. We also used the gym and sauna almost everyday, which was also a wonderful amenity. My wife went to the spa for a massage which she really enjoyed.

Michael New Zealand

Breakfast was great. Beds were comfortable. Staff were friendly and very helpful. Located very close to airport and ferry wharf.

Ana New Zealand

The staff were so lovely, and the place in general was amazing.

Mary New Zealand

The staff were amazing and Catalina one of the fabulous bar team went out of her way for us and was very friendly and helpful to all our requests.

Robert New Zealand

The Sheraton really was hit hard by Covid but, Peter, the manager, and his staff have slowly restored the hotel. Although the tennis courts, spa, and casino (if you really need one?) are closed, the lodge, restaurant, pool, and beach are beautiful. The breakfast is enormous and delicious. The staff, at all levels and sites, are friendly and helpful. The beach and pools are perfect. It is close to the airport, but aways from Apia, so it feels remote.

Everett United States of America

The hotel is located about 10 mins from the airport. You need cash to pay the driver. So get cash at the airport. Breakfast was very good they change the menu every morning. The beach was in front of our room and the water was very calm and clean. Couples massages were the best and affordable. We had one every day we were there. The Friday buffet was the best and it came with a fire show.

Mary United States of America

Everything, beds comfortable, room spacious for our family of 5 (2A and 3 kids), location so conveniently close to the airport & resort itself- beautiful!

Sissy Australia

Closely located to the airport, the hotel itself was very quiet which was a selling point to us before we were heading into town. The staff were all so welcoming. We had 2 rooms booked (2 adults with 4 kids 7,5,3,3) and they were side by side but also large enough that we could all sleep in 1 room or alternate. The aircon in the rooms were set perfectly aswell, normally at any hotel we stay at, it always upsets our sinuses but these rooms were great. Ground Floor level was awesome too especially with kids and the accessibility to just walk out to the pool or beach.

Shanice Australia