The most frequent questions we get asked here at 2 Aussie Travellers are about the Japan Rail Pass. We’re asked whether you need it, is it good value, which one to get, where to buy it, how to use it and even where to go once you’ve ordered it.
You’ll see a lot of questions in the comments section below. The JR Pass can be confusing so don’t be shy about asking if something isn’t clear after you’ve read through the explanation. With the introduction of even more regional variations recently it’s become increasingly complex but well worth understanding before you spend your travel dollars, or decide not to.
We’ve been booking the Japan Rail Pass regularly for over 13 years now and are happy to share our experience and what we’ve learned along the way so please ask any questions you have in the comments section at the bottom. Things change and your questions help us understand what information is needed and enable us to update the post to keep it as relevant as possible for anyone planning a trip to Japan now.
We refer to the Japan Rail pass often in our articles so this post will put our experience and information about it in one place. It’s a fundamental part of our Japan travel planning and one of our top tips for anyone planning a visit.
We suggest you consider whether you will use the JR Pass early in the trip planning process as it might impact the timing and sequence of the places you visit. That will have a flow-on effect on booking your accommodation and other activities.
Too often we hear from people disappointed because they didn’t know about the JR Pass in time or they’ve been sold one that they really didn’t need. We find the JR Pass to be one of the best travel deals around but we’ll be pointing out a number of situations below where you will want to save your money and just use individual tickets or a different pass.
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Table of Contents
- What is the Japan Rail Pass?
- Where to buy your Japan Rail Pass
- Is the Japan Rail Pass worth it?
- Calculating the value for you
- Are there situations where the pass isn’t good value?
- Are there other advantages or disadvantages to using the pass?
- Types of Japan Rail Pass
- How to use the Japan Rail Pass?
- Best price for Japan Rail Pass
- Tips when using long-distance trains in Japan
- Our summary of the Japan Rail Pass
What is the Japan Rail Pass?
The passes are a deal offered by Japan Rail (JR) on their railway, bus and ferry network exclusively for foreign visitors to Japan. To use one, you must be in Japan on a tourist visa (under 90 days).
The format of the Japan Rail Pass has also changed in 2023. It is no longer the folded cardboard ticket it is now a small green scannable paper ticket, very similar to the shinkansen tickets. With this change you now don’t have to use manned entry and exit points, instead, insert the ticket into the card reader at the station.
While we (and most people) refer to THE Japan Rail pass there is a range of passes issued by Japan Rail. Some such as the JR East and West passes cover only sections of the country and will be useful for very specific trips, or segments of your trip if you’re planning to travel for longer.
The most useful pass for most visitors and the one you will hear talked about as “THE Japan Rail Pass” is the one you can use nationwide. You can use it on all Japan Rail services including the shinkansen (bullet train), limited express trains, airport and local trains. There are even a few other specific services it can be used for including the ferry across to Miyajima Island in Hiroshima and some JR buses.
Japan Rail is the national railway, it is the largest network by far and you can travel to all prefectures and cities on its trains but not on every train line or to every station. There are many other companies in Japan that also operate train and subway services in different areas. This pass is only for Japan Rail services and can’t be used on private railways, subways or inner-city buses.
Check current prices for the Japan Rail Pass with our preferred supplier
Where to buy your Japan Rail Pass
Until this year we’ve always recommended purchasing your Japan Rail Pass before leaving for Japan, it was a significant cost saving (up to 13%) that way and much simpler with limited stations in Japan able to sell them in person. Online is still the best option but there is now the option to purchase online direct from the Japan Rail Group.
Buying the pass at a station in Japan
A couple of years ago Japan Rail trialled selling Japan Rail passes at a small number of stations. We did the price comparison in Tokyo at the time with our actual exchange rate and it worked out to a 13% premium for purchasing the pass once you arrive in Japan. The extra cost, no clear benefits and the uncertainty over whether the trial would continue meant it wasn’t an option we recommended.
Buying the pass from an agent before travelling
There are a number of agents selling the Japan rail pass outside of Japan and have been for many years. This is just like booking a flight or hotel through a travel agent or website, they are legitimate sellers, most with their own fulfilment centres. One of the advantages of this method is that you purchase in your own currency so you know up front exactly what it will cost you.
When you purchase the pass you will be sent a voucher then when you arrive in Japan you exchange that voucher at a railway station office for the actual JR Pass. We’ll cover more on the conditions of purchase and the mechanics of activating your pass late.
JRPass.com is the website we have used on our recent trips. They have been great to deal with, reliable and competitively priced. However looking for our 2023 trip with the addition of the DHL fee to Australia they not as price competitive for us now.
Check the current price and terms for JRPass.com
The most competitive price we found for our 2023 trip was with Klook. They have a fulfilment centre here in Australia and tracked delivery of the voucher is included in the quoted price. Pricing is in local currency and while we haven’t used them for a JR Pass previously we have used them on multiple trips and destinations including Japan. They have been good to deal with, including a supplier cancelled and refunded trip all being processed smoothly.
Check the current price and terms for Klook JR Pass
Buying the pass online from Japan Rail
In 2023 Japan Rail introduced their own website selling Japan Rail passes internationally. You can buy through this website either before arriving in Japan or after. The purchase price is in Japanese Yen and must be purchased on an accepted credit card in the name of the person purchasing the pass.
The cost purchasing from Japan Rail direct is generally higher but there are two differences that may make this option worthwhile for some travellers. Firstly you get an electronic confirmation rather than a voucher being mailed to you, once you have that email you can go back onto the website and make bookings for specific train trips, including the luggage seats before you get to Japan.
Whether you have the Japan Rail email or voucher from another online seller you need to exchange it for the actual pass in the same JR station offices once you are in Japan. If you book tickets online you still need to collect those physical tickets at the same booking office you would go into to book them with the JR Pass in person.
The option for early booking is something that might provide peace of mind, especially when travelling with luggage during peak times soon after collecting the pass. In context though, there are less international travellers in Japan now than there were before borders closed in 2020 and it is expected to be that way for some years. We have used those same luggage slots on the shinkansen many times in the past before they needed booking and never had an issue getting the space in the carriage we were travelling in so I’m not expecting a huge upsurge in demand.
Purchasing from Japan Rail Group directly will cost Y33,610 which will usually be more expensive that other online providers. You will also have less price transparency in your local currency due to credit card exchange rates and international fees being added by some card issuers.
Please do the calculations for your own circumstances but for indicative purposes my test transaction at 20/3/23 with an Australian Visa card was 7% more expensive with Japan Rail than through Klook.
At an overseas travel agent in person
Almost all of our JR passes have been purchased online which has been a very quick and smooth process but the first ones we ever bought were through a large local travel agent chain in Australia and it was a comedy of errors.
It ranged from staff who we are told ‘unexpected quit’ after 4 days leaving phone messages for them, then the vouchers were sent back and forward between the branch and head office 3 times for no obvious reason and then we were told they had dropped between folders in the filing system and sat unseen on the bottom for another week. The end result was a lot of unnecessary stress and it took almost 3 weeks to finally get the pass – hence my commitment to planning ahead whenever I can. I also now always use an online rail pass booking service.
Final thoughts on where to buy
The JR Pass is a significant purchase for almost all travellers, first make sure that it makes sense for your trip and be comfortable with the provider you are purchasing it through. There is a combination of price, convenience, trust and now the opportunity for pre-booking to consider.
For transparency and because I am asked frequently in the comments, I’m expecting to buy through Klook this year. I am already comfortable purchasing from them (although I haven’t used them for JR Passes before), I know well in advance that a 14-day pass makes sense for my trip and I won’t be taking the first long distance train ride with luggage until a couple of days after our arrival in Tokyo so I am confident I have time to exchange the voucher and book a luggage seat.
Is the Japan Rail Pass worth it?
We’ve purchased the JR Pass for most of our trips BUT only after planning what we wanted to do with it and calculating the value. In most situations, the pass has given significantly more value than the dollars we spent. We’ve used both the 7 and 14-day options and it’s averaged out that we get around twice the value that we paid, or looking at it another way we get half-priced travel, plus the convenience the pass brings. This has worked out the same whether we have used the standard or first-class (green) option.
Your style of travel, where you are going and over what time frame will determine if the pass is worthwhile for you. Our travel style is to select a couple of base cities and explore both locally and by day trips from there. Japan’s train system, especially the shinkansen (bullet train) and limited express trains are phenomenal making it easy to travel this way without moving your hotel and luggage every other day.
Have you considered these great side trips from Kyoto or Tokyo?
The Japan Rail pass also works well for those whose travel style is the complete opposite of ours. Those who travel light and want to cover a lot of towns and cities in a fairly short period only stopping a night or two in each new place will also get great value.
What if I’m a budget traveller?
Although the pass can be an absolute bargain, if you’re on a very tight budget it may not be the best option for you. There are much cheaper ways to get around Japan than high-speed trains, the trade-off will be time, convenience and potentially comfort so it comes down to what your priorities are.
As an example to take the bullet train from Tokyo to Kyoto will cost around Y13,850 for a single ticket but the overnight Willer Express bus can be as low as Y5,000 PLUS you will save a night’s accommodation as it literally travels all night. If you don’t need much sleep or you can sleep well sitting up it could be an option for you. While we’ve talked to several people who’ve used and recommended the bus as a budget option we haven’t used it ourselves and I’m just putting it out there as an alternative for comparison.
Is there a benchmark for deciding if you should buy the JR Pass over individual tickets?
This is where it gets a bit tricky and understanding how the pass works and some rough calculations can help.
You will probably hear people saying it’s only worth getting the pass if you’re going to travel by the bullet train from Tokyo to Kyoto return in 7 days. Like most simplified statements there’s some truth in it but it doesn’t tell the whole story.
The 7-day pass is just slightly more than a return ticket on that route and it’s likely you’ll do at least one or two other trips in that week so almost certainly you’ll get equal or better value from the pass. This two-city itinerary is also the most common travel plan for first-time visitors to Japan which is another reason why it’s a good starting point for deciding whether or not you will buy it.
What is the price of the Japan Rail Pass?
The first thing you need to know is the price of the Japan Rail Pass. It’s a service provided in Japan so the base price is always in Japanese Yen (JPY) and the price is fixed, you won’t see it go on sale. Using the price in JPY makes it easy to compare it to the individual ticket prices and decide whether you want to buy one.
|Number of days||Ordinary Car||Green Car|
|7-day pass||Y 29,650||Y 39,600|
|14-day pass||Y 47,250||Y 64,120|
|21-day pass||Y 60,450||Y 83,390|
Calculating the value for you
If you are planning a different route, even if you only plan to use the train one way and fly back out of a different city it may still be cost-effective. There are so many options and variables that it is almost impossible to give a generic answer. I’d suggest listing out your key routes and then costing them using Hyperdia (very happy to see its return with Japan’s border’s reopening!)
If you prefer to use your phone consider a tool like the free Japan Transit app. That link is for Apple devices, if you use Android you’ll need this one.
Japan Transit is the best free alternative to Hyperdia I have found as it is user-friendly and you can add in the settings that you are using a JR pass and it will then eliminate trains you can’t use from the search results.
Have a play and see if you get on with it, I still prefer Hyperdia in web mode, its app versions haven’t been great, but I’ve been using it for around 12 years now and it is just what I am used to. One of them will be one of your key tools both in the planning stage and once you’re in Japan. It will help you work out all the information including travel time, any transfers and for this particular purpose the cost. Make sure you take the total price from the top of the screen for the route you choose.
We have found this resource to be both useful and accurate but it can be a little overwhelming initially so have a look, let me know if I need to add more information or a comparison of why I chose this one over the alternatives.
I then jot down the dates and against them any major trips we will be doing that day. Don’t worry about the around-town trips at this stage, that might be a bonus saving but it’s not what is going to help decide if you need the pass or not. Plug those details into the app remembering to include the return fare if it’s a day trip.
Now I look for any 7-day grouping (or 14/21-day if that is applicable) and compare it to the price of the pass. If my dates are still flexible I might move things around so that they work better at this stage.
Are there situations where the pass isn’t good value?
Absolutely! If you’re spending your visit mostly exploring Tokyo with a few days in nearby towns such as Hakone, Nikko, Kamakura or Enoshima the pass will almost certainly not be worth the cost.
You are far more likely to use the subway most of the time within the city and there are passes or private railway options that can be better value for those other trips. Check out our posts on transport tips for first-time visitors to Japan and mastering the Tokyo subway system to get some handy hints if Tokyo is where you will spend a good portion of your time.
The same principle applies to a single base in most Japanese cities where you don’t plan on doing many intercity day trips. The difference in most of those cities is that Japan Rail is generally used on trips anywhere outside the city centre so you may use it more depending on what you want to see and do. If you plan to do a number of long-distance trips (for ideas see 10 top day trips out of Kyoto or Osaka) the Japan Rail Pass may still be a good deal.
Again I’d recommend using Hyperdia or one of the apps to plug in your key routes and get an idea of the costs involved if you were to buy single tickets.
Are there other advantages or disadvantages to using the pass?
The main advantage other than the cost-saving is the convenience. You simply show the pass and move through the gates at the station very fast.
You can also make bookings for seats on the shinkansen and other long-distance trains such as limited express. There are two advantages to having bookings, firstly if you want particular seats, like sitting on the right-hand side out of Tokyo to see Mt Fuji you can request that.
The other time you need a booking is if you are travelling with large suitcases. If it is bigger than something you’d put in the overhead rack you need to book a luggage seat, these are at the end of the carriage and include the narrow space behind your seat to stow the bags. There is no additional fee for a luggage seat over a regular seat for JR Pass users.
More importantly during peak times or seasons, or if you want to take the last train back, it is also worth booking in advance. If you want a very early train one morning or you book a number of your side trips at once it can be a time saver too, even if you are able to do it online you still need to go and pick up those tickets at the office so you might aswell do them in one trip. You then only need to be at the platform at the required time and will know which carriage you want.
With the Japan Rail Pass, you can make as many bookings as you want, normally this is an additional cost but it’s an included service with the pass.
One thing some people don’t like about the pass is that you are required to carry your passport with you when using it. I can’t recall being asked for it at any gate or on any train but it is something you agree to in the terms and conditions. As a tourist in Japan, you are supposed to have your passport on you at all times for identification anyway.
The main disadvantage or risk I see people experience is getting caught up in maximising the value by trying to squeeze too much into a too short period of time. It can become stressful or you might end up not doing what you really wanted to do.
Finally the most annoying thing, and what I hope I can help prevent here, is anyone buying the pass and finding they didn’t really need it.
With a little bit of planning these risks can be avoided.
Types of Japan Rail Pass
If at this point you’ve decided it makes sense to use the Japan Rail pass you next need to make 4 choices:
The Whole Japan rail pass can be used right across the country, this is by far the most common version and the one you will need if you are including a trip from Tokyo to Kyoto for example.
There are many other passes issued by Japan Rail for extensive travel in very specific regions and these isolated areas are less common choices for tourists. With a few exceptions, when I’ve considered these in the past for sections of our trips I’ve usually found it more cost-effective and flexible to buy individual tickets or use a stored value card in that situation.
I do like the tool on this booking site over many of the other options. They offer a long list of JR Passes but when you select one from the summary screen it shows a map to the left with the covered area highlighted. I like this double-check that you are getting what you intended. They also list the 7-day national pass at the bottom of the regional list and on its own page.
How long do you want to use the pass for
The Japan Rail Pass comes in a 7, 14 and 21-day option. It makes sense to group your longer and more expensive trips during the duration of the pass and continue to explore within your base city outside of that.
Even if you’re staying 2-3 weeks in Japan you may only need the pass for the week when you do your long-distance trips and then buy individual tickets outside of that. The incremental cost of the pass does get cheaper for each additional week though so it’s worth pricing it out both ways.
The Japan Rail pass is ideal for a touring holiday such as our 14-day Japan itinerary to see the best of cherry blossoms that stops off in 10 cities between Tokyo and Hiroshima.
Standard or Premium
Japan Rail has ordinary cars and green cars on the shinkansen and other long-distance trains. These aren’t ‘green’ as in environmentally friendly it is their equivalent of first-class. The seats are larger and grouped in 2 not 3 on each side of the carriage. You usually have a bit more legroom, more comfortable foot and leg rests and sometimes additional facilities like charging points for electronic devices.
We have used both green and standard passes over the years and even when you have a green pass, not every train has that car option. The ordinary car is very comfortable too. When travelling as a couple, it is nice to have that extra space and have the row to ourselves. Generally, the green car is less busy overall and we’ve never had a problem finding space at the back of our carriage to stow our suitcase. I don’t consider it a necessity but yes the upgrade is nice.
Adult or child
The final variable is whether the passenger is an adult or a child. That’s fairly self-explanatory, under the terms of the pass a child is aged 6-11, and if they have turned 12 they require an adult pass. Infants aged 0-5 years won’t require their own pass BUT they are also not entitled to a seat. If you take this option, they must travel on your lap.
How to use the Japan Rail Pass?
The main terms and conditions
For the full terms and conditions at your date of purchase be sure to read them on the provider’s website or discuss them with the travel agent before you make your payment. The general rules are:
- Purchase the pass before travelling to Japan (after April 2017 this is a price and convenience consideration only)
- You must be able to produce the pass and the corresponding passport on request
- The pass may only be used by the person named on it.
- It must only be used within the dates shown on the pass
- It’s for JR (Japan Rail) transport only but that includes certain JR buses and ferries
- The pass can’t be reissued in the event that it is lost or stolen so be sure to keep it safe.
Collect, exchange and activation of the JR Pass
There are three dates to be aware of if you decide to use the pass.
You can buy the pass up to 90 days ahead of when you plan to use it. If you think exchange rates are likely to move up a lot you might do it early but otherwise, I’d suggest looking into it a month before you fly giving you time to look into all the options. They usually only take a couple of days to arrive but allowing a bit more time gives a comfort margin if there are delays with the delivery.
What you receive from the online purchase is either a voucher for a Japan Rail Pass or an email confirmation, not the pass itself.
Exchange date: Once in Japan you can exchange the voucher for a pass at a JR station office whenever you want, this is simply receiving the pass and it doesn’t activate on this date unless you want it to of course. You will usually be given a very simple form to fill out with your name, dates and a few details in English, you present it with the voucher and passport and they write up your pass and hand it to you. Before you leave the counter check your name is written correctly (it must match your passport) and that the dates are correct.
Activation date: The activation date is the day you want to first use the pass. It can be the date you exchange your voucher and pick up the pass or any date after that as long as it will be used within the 90-day purchase window. The pass works on calendar days, not a 24-hour period.
Best price for Japan Rail Pass
Because the wholesale price of the pass is fixed there is only a small variation in price between providers that results from the difference in their profit margin, exchange rates used and who absorbs the delivery fee.
Buying the pass is a sizable outlay of cash so we want to purchase from a company that offers a good price, who we trust, can offer prompt delivery and is easy to deal with.
We have used JRPass for a number of years now. They have been competitively priced, had quick delivery and we have had no issues dealing with them.
Check prices and order the Japan Rail Pass
Tips when using long-distance trains in Japan
There are a few things we have noticed when travelling inter-city on Japanese trains. These tips might be useful if you are going to be spending a bit of time travelling on them:
- If you have a booking and are in a carriage with allocated seating, you must sit in that seat and only that seat. Don’t move to ‘spare’ seats with a better view as people will board at all stops along that route and they will reasonably expect to sit in the seat they booked.
- Place small to medium baggage in the racks above the seats, if you have large luggage there is a section at the back of each carriage to place it in. We’ve not had any issue with getting luggage space when moving between cities with our suitcases as locals mostly travel with small cases. If you have larger suitcases you need to book your seat, this is free with the pass and will avoid incurring a surcharge for luggage storage if space is unavailable.
- It’s perfectly OK to eat and drink on long-distance trains. You can bring food with you or purchase it from the trolley that goes past periodically. You’re expected to take the rubbish off the train at the end of your trip and out of courtesy not to bring overly fragrant food onboard.
- It is normal practice in Japan to keep your voice low when chatting on public transport. Talking loudly or being on the phone is generally considered impolite.
- If travelling with children it will help to have activities to keep them quietly entertained. There is some tolerance for children being children but not running around the train, standing on seats or shouting.
- Be waiting at the marked area of the platform for your carriage before the train is due to arrive. Allow any exiting passengers off first then board promptly. Trains, especially the shinkansen run to a very tight timetable and they won’t hold the train for you as you race down the platform.
Our summary of the Japan Rail Pass
We have consistently found the Japan Rail Pass to be easy to use and to represent excellent value on our travels. That said, everyone’s circumstances and travel style will differ. Invest a little time before you book to ensure you get the right pass for your needs.
This article turned out longer than I intended but I hope it has answered your questions. The terms, conditions and prices for the Japan Rail Pass do change over time and I will update this article regularly to ensure it is as current as possible.
Before purchasing you should always read the agents website details carefully or ask them to clarify anything you are unsure of. If you have any queries in the planning stage that I haven’t answered here please leave them in the comments section below, I will answer you directly and also update additional information in the article for others.
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Saturday 18th of March 2023
Gday! Thanks for all the info. Would you know if you can still reserve seats for free during the golden week on JRs? Cant seem to find accurate information. Cheers Jason
Saturday 18th of March 2023
The JR pass includes making bookings at no additional cost at any time including Golden Week. You can make bookings as soon as you have exchanged your pass voucher, it can be before the start date of the JR pass.
Saturday 11th of March 2023
Hi Toni, Thanks for all the info. Just want to ask if I get the 7-day pass, can I make a reservation of seats immediately ex. Tokyo-Osaka-Tokyo or after the activation meaning when I'm already in Japan? Or If I choose not to have the pass and just book for shinkansen, does it entail to have the reserved seats?
Saturday 18th of March 2023
You can only book seats once you have exchanged the pass in Japan. You can make bookings as soon as you collect your pass even if that is well before the start date you have chosen to use it from.
If you don't use the JR Pass you will have to buy the individual ticket, you can do that with booked seats or without and take the chance (usually small but does depend on the time of day and season) on not getting a seat. If you have luggage bigger than hand luggage that fits safely on the overhead racks you must book a seat with a luggage storage area.
Saturday 11th of March 2023
Hi Toni, Really appereciate your very informative article. But I'm still overwhelm and can't decide if I should get the 7-day pass. Or just get Osaka Amazing Pass and Hankyu Tourist Pass if my IT goes like these: Day 1: Narita Airport-Osaka Day 2&3: Tour within Osaka (Dotonbori, Osaka Castle, Universal Studio) Day 4: Day tour to Kyoto (Arashiyama,Fushimi,Gion District) and come back to Osaka Day 5:Day tour to Nara (Nara Park, Sarusawa-ike Pond Park,Kofuko-ji Temple (come back to Osaka) Day 6: Osaka-Tokyo Day 7-9: Explore Tokyo (Ueno Park, Tsukiji Market, Shinjuku, Shibuya) Day 10: Fly out Narita Airport Also if I buy the pass, can I reserve the ticket in advance? This worry me much more because I will travel on April 9-18 and It seems busy days. Thank you in advance.
Tuesday 21st of March 2023
The JR pass would barely break even and if you are going direct from Narita to Osaka after presumably a long flight I would just grab shinkansen tickets for that and get settled in Osaka. From there either an IC card (ICOCA is the local Osaka one but you can continue using it once in other places including Tokyo) the advantage is it is for almost all the buses, subways, trains etc you will come across in those cities and sites, you aren't tied to just JR or just Hankyu. For us USJ is a full-day event if you stay for the parade but the other day might be worth the Osaka Amazing Pass, only if you want to squeeze in a few of the included activities though. It sounds fabulous, have fun!
Thursday 9th of March 2023
Hi Toni thanks for the information. I too will be going in May and buying the pass as i'll be doing alot of long distance travelling. When i try to look at timetables it mostly comes up with the Nozomi train which isn't covered by the pass. Do you have a website i can use that filters out the Nozomi and Mizuho trains? Any information appreciated.
Saturday 18th of March 2023
I use Hyperdia. Just below the search criteria click on 'more options' and untick the Nozomi option.
Tuesday 7th of March 2023
Hi! Quick question: Isn´t better to buy the JR Pass through official web? (https://www.japanrailpass-reservation.net/). It´s a bit more expensive that most travel agencies, but it allows to book a seat in advance, before arriving to Japan and you receive directly the Pass in Japan, not a voucher to exchange. How many chances are that all seats in the train are booked? Thanks!
Tuesday 21st of March 2023
The Japan Rail Group website for buying the pass is a new option. I've been doing the cost comparisons for our next trip and updated the article so it covers this now.
You still go and collect the pass in Japan whether you have the email (Japan Rail) or the voucher (agent), it's just a different piece of paper The advantage is that you can book individual shinkansen trips after buying the pass but before arriving in Japan, so the question is whether that is worth paying extra and that will differ between people but it is an interesting option for some circumstances.
We have used so many JR passes over the years including during the 2018/2019 years when visitor numbers were much higher than they are now and have never been unable to get 2 seats together on the departure time we choose. I'm sure it could happen but we've not experienced it including over peak cherry blossom several times and Golden week etc.